The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Administer customer file and identify booking requirements.
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Interpret existing or create new records of customer booking requirements. Completed |
Evidence:
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Prepare and issue customer documents. Completed |
Evidence:
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Update the financial status of customer records. Completed |
Evidence:
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Identify all supplier services required by customer. Completed |
Evidence:
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Identify details of specific products and services confirmed with customer. Completed |
Evidence:
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Where no specific product or service has been confirmed, select appropriate suppliers to ensure customer needs and quoted prices are met. Completed |
Evidence:
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Select suppliers according to negotiated arrangements to maximise the profitability of the sale. Completed |
Evidence:
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Request products and services.
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Request products and services from suppliers using appropriate method. Completed |
Evidence:
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Provide full details of required booking to ensure customer receives correct product or service. Completed |
Evidence:
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Request return confirmation of booking from supplier. Completed |
Evidence:
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Make requests for multiple services in the most practical sequence. Completed |
Evidence:
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Identify flow-on impacts and book alternative dates and products when desired products are unavailable. Completed |
Evidence:
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Record requests and confirmations.
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File records of all bookings, including requests and confirmations, according to system and procedural requirements. Completed |
Evidence:
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Monitor files to ensure all confirmations are received and follow up outstanding confirmations. Completed |
Evidence:
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Note and schedule future action to be taken for bookings. Completed |
Evidence:
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Update and finalise bookings.
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Make and record necessary amendments or adjustments to bookings. Completed |
Evidence:
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Action supplier payments within designated deadline. Completed |
Evidence:
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Advise suppliers of final customer details and booking requirements. Completed |
Evidence:
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Minimise use of printed materials and maximise electronic transmission and record keeping to reduce waste. Completed |
Evidence:
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